I've noticed a trend in the last 2-3 years in our school library. The number of face-to-face interactions with students and staff has declined. We have the same number of classes coming in, but we have fewer students coming to the library during down times. The fact is, students don't have much down time anymore. Testing days have increased. Teachers are pressed to accomplish the same work with fewer actual teaching days. Students are not given passes to the library to check out books as frequently. Down times have been eliminated, for better or for worse. So, how can we improve access for our students?
Can we replace this decrease in face-to-face interaction with virtual interaction? Is this where Web 2.0 Tools come to save the day? I think there is potential in them, but I'm conflicted. Is IM appropriate in a school environment? Staff email me frequently with questions and requests, but students can't. I can see the value of a Web 2.0 tool if a student stranded on the other side of our building can still have access to our library staff even if it is via the web.
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